City Antenatal is a trading arm of Families Work Ltd. Families Work is a private limited company incorporated in England & Wales; registration number 07850129.
By browsing or using this website, the user (“you” or the “user”) are agreeing to comply with and be bound by the following Terms which govern Families Work Ltd’s (“Families work”) relationship with you in relation to this website. These Terms are subject to change by Families Work (“us”, “we” or “our”) at any time and without notice. We will publish any future changes to these Terms on this site.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Reservation & Payment
Bookings on our course are only secured once the applicable booking deposit or, if a booking is made less than four weeks before the start of the course, full payment has been processed in respect of such booking. We reserve the right to decline any booking within 24 hours of the booking being made. All subsequent outstanding amounts due in respect of your booking must be settled by the applicable due date, being four weeks before the start of the applicable course. Failure to do so may lead to the loss of your booking and forfeit of any amounts paid in respect of it.
All amounts paid in respect of a booking are non-refundable, except in the event that a course that is booked does not take place or is discontinued due to an act or omission of an officer or employee at Families Work, in which case a pro rata refund may be issued. No refunds can be issued for cancellation by a course participant although Families Work may, in its sole and absolute discretion, offer a full or pro rata refund (as applicable) in circumstances where a miscarriage or still birth prevents a course participant from starting or attending the remainder of a course they have paid for. For the avoidance of doubt, Families Work’s discretion to refund in these sad circumstances does not extend to where classes or courses are missed or cancelled due to the premature or early arrival of a baby.
All of our group courses require a minimum number of participants to run. If for any reason these numbers are not reached you will be notified and entitled to a full refund.
In exceptional circumstances, class or course times and dates may be changed. If the new time or date is not convenient to you we will try to offer you an alternative class or course but no guarantee is made that we will be able to find a new time or date that works for all course participants. In the unlikely event that the course venue is changed and a new venue is found within 5 miles of the original venue, no refund will be available, not withstanding that you may not find the new venue as convenient as the original venue.
We cannot guarantee which Families Work professional will give a particular class. Families Work reserves the right to change the teaching professional assigned for any class at any time without prior notice. The length and/or order of our classes may vary. Families Work cannot guarantee that the duration and/or order of each class will correspond with the duration and/or order advertised or sold to you although Families Work will make reasonable efforts to ensure that any discrepancy is minimised.
You should assume that all logos, text and images on this site are protected by copyright and other intellectual property rights. You may access, download or print any of our content for personal, non-commercial use. Any copies must retain the copyright or other intellectual property notices contained in the original material. If you wish to use our website content in any other way, you must first seek written permission from Families Work.
By booking with Families Work, you agree, to the extent permissible by applicable law, that Families Work, its officers, employees and sub-contractors shall not be liable for any direct, indirect or unforseeable loss, injury or damage suffered by you or anyone connected to you in respect of any enquiry or antenatal or postnatal course, of any variety, arranged by us, including the failure of any course to proceed following payment of a booking deposit.
To the extent permitted by applicable law, our liability under or in connection with your attendance at one or more of our courses, whether arising in contract, tort, negligence, breach of statutory duty or otherwise shall not exceed the sum of the course or classes you have paid for. We shall not be liable to you in contract, tort, negligence, breach of statutory duty or otherwise for any loss, damage, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature nor for any economic loss or other loss of turnover, profits, business or goodwill.
Course tutors hold the requisite qualifications to teach in their particular field. During the courses you may be required to practice positions and massage. Please check with your health professional to confirm that you can participate in physical skills practice before booking and please check with your doctor or midwife for any medical issue relating to your pregnancy and birth. Families Work does not offer specific or tailored medical, nutritional or breastfeeding advice. If you have any concerns about your baby or your medical care, please address these to your own doctor or midwife.
When emailed or contacted about particular questions or concerns, we answer each breastfeeding and other question personally, and we attempt to do so promptly and thoroughly. Information given cannot be construed as medical advice. Please check with your health care provider when making decisions concerning lactation or otherwise that may impact the health and well-being of you and/or your breastfeeding child.
The following terms and conditions apply to any offer or promotion made or extended by Families Work (a “Families Work Offer”) to any individual(s) or to the public by any medium, unless otherwise specified in the terms and conditions relating to a particular offer:1. any Families Work Offer is subject to availability;
2. no Families Work Offer, unless otherwise stated, can be used in conjunction with another Families Work Offer;
3. all Families Work Offers are limited to one application per person;
4. applications or entries for any Families Work Offer received after the stipulated expiry date of such Families Work Offer are invalid;
5. entrants’ or applicants’ data will be collected, stored and processed for the purposes of administering and assessing the Families Work Offer;
6. entrants or applicants whose application is successful will be notified by email or telephone and Families Work cannot take responsibility and has no liability in the event that such notification does not reach the entrant or applicant for whatever reason;
7. Families Work reserves the right to suspend, cancel or amend any Families Work Offer or extend any Families Work Offer without notice;
8. Families Work reserves the right to review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Families Work Offer, subsequent to any revision of these terms and conditions, entrants or applicants for any Families Work Offer shall be deemed to have agreed to any such new or amended terms.
We make every effort to ensure the content of this website is accurate and up to date but we do not accept liability for damage or loss caused by any error or omission.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. The inclusion of a link does not necessarily imply Families Work’s endorsement of the linked site. We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.